Least Cost Routing For Toll Free SIP Traffic
For many years it’s been known by Carriers, Call Centers and other heavy users of Long Distance that Least Cost Routing (LCR) for outbound calls is an effective way to reduce your Usage rates and have Redundancy and Disaster Recovery in case your Primary Carrier were to fail. But what you may not know is that Least Cost Routing is also available for Toll Free traffic as well. The technology has been around since 1993 but hasn’t been widely adopted in the past but savvy Carriers & Call Centers have realized the value of putting in other carriers that are not Tier 1 providers because the Call Quality is so close among most Tier 2 & Tier 3 providers that the risk has been removed. Some ways you can implement LCR for Toll Free SIP is by becoming your own RespOrg, but it can require manpower and man hours to manage so if that is not an expense you want to invest in there are a few specialized providers who will provide the LCR for you at a very nominal charge which is more than offset by the savings in utilizing their multiple carriers. Even if you are under a contract for a commitment of time you still should be able to start utilizing LCR for some of your Toll Free traffic unless your usage is barely covering your commitment each month. Is it worth the effort for setting up LCR for Toll Free? It all depends on your situation. If your mix of usage is some USA and mostly International it might not be right for you, but if your usage is mostly USA or the portion that is USA traffic is in the thousands of dollars per month then the ROI of the time & effort is a terrific payback. You can typically expect 20% or more savings with SIP Toll Free Least Cost Routing. You can also choose how many carriers you want to be in your Least Cost Routing tables of all the USA NPA/NXXs. For those of you who are a Call Center and are still utilizing PRIs there are solutions to take advantage of the lower cost of SIP Trunking for your Toll Free traffic by using a SIP Gateway interface which will convert SIP to PRI signaling. This technology has been around for years and is very reliable. The most important component is having a stable ISP providing enough bandwidth and stable low latency. So whether you are still using PRIs, looking to move from PRI to SIP Trunking or are already using SIP and your Toll Free usage is several thousand dollars a month then you owe it to yourself to look into Least Cost Routing for Toll Free. Carriers will let you test out the service without a commitment and you can see the reliability for yourself. So whether you are still using PRIs, looking to move from PRI to SIP Trunking or are already using SIP and your Toll Free usage is several thousand dollars a month then you owe it to yourself to look into Least Cost Routing for Toll Free. Carriers will let you test out the service without a commitment and you can see the reliability for yourself. For a Free Analysis & Evaluation of your Call Center Voice traffic please call us @ our Toll Free Number 1-888-632-4228 or if you would like to receive our Blogs please click this link.