How to Speed Up The Agent & Client Sales Process

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            If you are using a predictive dialer or some kind of manual dialing process and you are faced with the ongoing challenge of speeding up the agent and client sales process there is a newer technology that in many situations can and will move the sales process forward and faster. The ideal situation for this… Read more »

The Best Alternative to Five 9 Hosted Dialer

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            Do you ever really wonder if you have the best solution for your call center or wish you did have the best solution for your call center? In the hosted dialer industry many people are aware that Five 9 is one of the leading solutions in the marketplace. But now there is a better solution… Read more »

Press 1 Campaigns with Sip Dialers

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Press 1 Campaigns with Sip Dialers                  If your call center has Press 1 campaigns with your sip dialer and your current sip provider either doesn’t allow for the high calls per second or you are seeing too many dropped calls because of the high traffic, then what you need is a provider that allows… Read more »

HOW TO INCREASE ANSWER RATIOS ON DIALER CALLS

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HOW TO INCREASE ANSWER RATIOS ON DIALER CALLS                 So your call center is coming along fine, your dialer is working well, and you have a primary and perhaps a secondary/failover sip carrier for your dialer traffic. But maybe there is still one thing that keeps you up… Read more »